Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When we respond to an emergency call for water damage, we start with an inspection in your property that is detailed and goes over the damage, The goal is to find all of the affected areas, determine if there's areas that are not visible that are affected, and communicate an appropriate plan of action. During this stage, we may also communicate with any landlords, insurance adjusters, and other parties involved so that everyone is on the same page. Once the scope of work is determined, we can start our plan of action and begin the restoration process in the property. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction